Website woes?
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Whether you need help customizing your design or solving a Squarespace problem, you’re in the right place.
Frequently Asked Questions
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Within 48 hours of purchase, the template will be transferred to your Squarespace account as a new trial website. You will receive an email when this happens. If you don’t have a Squarespace account yet, you will have the opportunity to create one—no need to do this in advance!
Once you’ve accepted the contributor invitation, ownership will be transferred to you in a few business days. If I forget to do this step, don’t hesitate to remind me!
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The template will be transferred to your Squarespace account as a new trial website. You can customize the template without disrupting your current website. When you're ready to launch your new website, transfer your domain name from your old site, cancel your old Squarespace plan, and sign up for a new plan on the new site.
You can contact Squarespace support for a refund on any time not used on your old annual plan and you will receive a discount on your new yearly plan.
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A few days after you claim the site on your Squarespace account, I can transfer the ownership to you. If I forget to do this step, don’t hesitate to contact me!
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My templates include a 1 year trial, which should be sufficient for building your site. If you are getting close to the 1 year timeline, the site must be paid for in order to keep it.
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Yes! You can add anything you want to the template, just like any other Squarespace website. This includes additional shops, blogs, courses etc.
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After beginning the template, I’m available for customizing your site with your direction. Usually this is done in a ‘website refresh’ session which takes place on Zoom at an hourly rate.
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You can restore sections of the site by using your ‘saved sections’. If you need my help, I’m available at an hourly rate.
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Once you buy the template, you will continue on and design the site on your own time.
A Squarespace subscription is required to make the site live. Check pricing here.
My templates come with a designer discount of 20-25% off a yearly subscription.
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The license for this template is for use on one site only, and cannot be sold.
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Once the template is sent to you, there are no refunds available.
Squarespace Resources
Squarespace Guides
The Squarespace knowledge base is the most comprehensive source of tutorials for Squarespace users.
Squarespace Support
Contact Squarespace support if you have a question about Squarespace that is not answered in the knowledge base.
Squarespace Forum
Have a question Squarespace can’t answer? The community forum gives you access to tons of Sqaurespace experts!
open a support ticket
I work sporadic hours as a solo-preneur. Please fill out a support ticket and I will get back to you within 2 business days.
Need more help?
I offer customization and design services to help bring your vision to life. Whether you need small tweaks to your template, a fully custom build, or expert guidance, I’m here to make the process seamless.
If your website sales are slow, no one is visiting, or you just plain haven’t started your site yet…
Create and Optimize your Artist Website
an offer reserved for template owners:
This course is usually sold for hundreds, but available to template owners for only $59
